PD-10AE - Troubleshooting

If you can’t resolve the issue yourself, try resetting the CD Player before contacting the dealer from whom
you purchased this unit.
To reset the CD Player to its factory defaults, turn it on and, while holding down the button, press the button. “Clear” will appear on the display. Note that resetting the CD Player will delete your custom settings.

Power

Can’t turn on the PD-10AE.

• Make sure that the power cord is properly plugged into the wall outlet.
• Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

Audio

There is no sound.

• The PD-10AE is not connected properly. Check all connections and correct as necessary.
• The wrong input source is selected on your amplifier. Check your amplifier’s input source setting. Refer to your amplifier’s manual.

CD

Can't play a CD.

• The disc is upside down. Load the disc with the label-side facing up.
• The disc is dirty. Remove the disc and clean it.
• Condensation has formed inside the PD-10AE. Unplug the power cord and leave the unit for two
  to three hours in the room temperature until the condensation has evaporated.
• The disc is nonstandard

CD playback skips

• Install the PD-30AE/PD-10AE in a location that is free of vibration.
• The disc is dirty. Remove the disc and clean it.
• The disc is very scratched. Replace the disc.

Can’t enter track numbers for memory playback.

• No such track on the CD. Enter another number.

It takes a long time to locate certain tracks.

• The disc is dirty. Remove the disc and clean it.
• The disc is very scratched. Replace the disc.

Setup

Can’t access the SETUP menu.

• If any track has been selected even when the PD-10AE is stopped, you must place it into the full stop state by pressing the button before you can view all the SETUP menus.

Remote Controller

The remote controller does not work.

• There are no batteries in the remote controller. Install new batteries.
• The batteries are expired. Replace with new batteries.
• The batteries are installed incorrectly. Check the batteries and correct as necessary.
• You’re not pointing the remote controller at the PD-30AE/PD-10AE’s remote sensor. Point the remote controller at the PD-10AE’s remote sensor.
• You’re too far away from the PD-10AE. Move the remote controller closer to the PD-10AE. The remote controller has a range of approximately 5 meters.
• A strong light source is interfering with the PD-10AE’s remote sensor. Make sure that the PD-10AE is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.
• If the PD-10AE is installed in a cabinet with colored glass doors, the remote controller may not
  work reliably when the doors are closed. Open the doors, or use a cabinet without colored glass.